BMI The Alexandra Hospital

Address

Mill Lane
Cheadle
Greater Manchester
SK8 2PX

Facilities

No System
Loop System

Overall Ratings
Staff
Signage
Quality of the loop
Location of the loop

The Reviews

Avatar
thomas
Let's Hear Salford
Signage
Location of the loop
Quality of the loop
Staff
Comments
The main reception has no facility available for those with Hearing Loss .No signage exists at the entrance door to show the Hospital has a facility.No signage at any of the Reception Counters exist. Recently British Standards Institution (BSI) revised the standard for Loop availability at multi-Channel outlets eg supermarkets,banks,post offices and hospital reception areas to include the availability of facilities for those with Hearing Loss at EVERY outlet..
Details about the loop
Let's Hear Salford voluntary group can give advice on the way forward..
Date Visited
Friday 20th April 2018
BMI The Alexandra Hospital, Cheadle
Avatar
thomas
Let's hear salford
Signage
Location of the loop
Quality of the loop
Staff
Comments
Sadly after reception alteration 6 months ago all signage has been removed .The portable ,although charged, loop was positioned away from the reception counter and not immediately available to use ,unless requested for by those with Hearing Loss. A sad situation at a private hospital. Head Concierge had and was helpful on this and previous occasions .Management had previously been informed by letter and despite a written response had not acted .since reception alterations several months ago. No signage available at the entrance or counter that a system was available. Action . Adhesive signs sent to Conceirge in the post 15.01.2019 Concierge advised this report would be on a National Database.
Details about the loop
1 Portable
Date Visited
Wednesday 9th January 2019
BMI The Alexandra Hospital, Cheadle
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